Advanced Topics

This section covers additional topics regarding the Anyline React Native Plugin. You will not require knowledge about these advanced topics in your everyday use of the SDK. However, in case you need specific information about certain topics in the Anyline SDK, it will be covered here.

UI Configuration

The Anyline React Native wrapper offers you a way to optionally introduce some basic UI controls to your scan view, which can improve scanning experience.

To add these controls to your scan view, you can define an options node into the root of your JSON configuration containing instructions on how these controls appear.

iOS UI elements

The following controls are available on iOS: Done Button, Segment Control, and Label. As an example on iOS:

Configuring a Done button and a scanMode segment control

{
    "licenseKey": "YOUR_LICENSE_KEY",
    "options": {
        "doneButtonConfig": {
            "offset.y": -88
        },
        "segmentConfig": {
            "titles": ["Universal", "DOT", "DOT-Strict"],
            "modes": ["UNIVERSAL", "DOT", "DOT_STRICT"],
            "offset.y": -24
        }
    },
    "viewPluginConfig": {
        "pluginConfig": {
            "id": "TIRE",
            "cancelOnResult": true,
            "tinConfig": {
                "scanMode": "UNIVERSAL"
            }
        }
    }
}

OK Button

The OK button is a button that dismisses the scan view screen when pressed. The button is present even when not explicitly included in the configuration. However, you can modify its appearance further by specifying a few properties (i.e. doneButtonConfig) in your config:

Key Value

Key	Value
`title`	The text displayed for the button
`textColor`	A hex string denoting the color of the button title
`textColorHighlighted`	A hex string denoting the color used by the button title when pressed
`fontSize`	Size of the button title
`fontName`	Name of the font (note: the font must be available for the device)
`positionXAlignment`	Should be "LEFT", "RIGHT", or "CENTER" (the default), defining preset locations for the button along the x-axis.
`positionYAlignment`	Should be "TOP", "CENTER", or "BOTTOM" (the default), defining preset locations for the button along the y-axis.
`backgroundColor`	A hex string indicating the color of the button background. The default is empty (clear color).
`type`	Indicate whether the button should fill the width of the screen ("FULLWIDTH"), or simply fit the button text ("RECT", the default)
`cornerRadius`	Float indicating the corner rounding of the OK button. Default 0.
`offset.x`	Float value further adjusting the (x-)position of the button
`offset.y`	Float value further adjusting the (y-)position of the button

title

The text displayed for the button

textColor

A hex string denoting the color of the button title

textColorHighlighted

A hex string denoting the color used by the button title when pressed

fontSize

Size of the button title

fontName

Name of the font (note: the font must be available for the device)

positionXAlignment

Should be "LEFT", "RIGHT", or "CENTER" (the default), defining preset locations for the button along the x-axis.

positionYAlignment

Should be "TOP", "CENTER", or "BOTTOM" (the default), defining preset locations for the button along the y-axis.

backgroundColor

A hex string indicating the color of the button background. The default is empty (clear color).

type

Indicate whether the button should fill the width of the screen ("FULLWIDTH"), or simply fit the button text ("RECT", the default)

cornerRadius

Float indicating the corner rounding of the OK button. Default 0.

offset.x

Float value further adjusting the (x-)position of the button

offset.y

Float value further adjusting the (y-)position of the button

Segment Control

If the plugin has support for different scan modes (currently, this is the case only for the following plugins: meter, license plate, OCR, container, and TIN), you can add a segment control that allows you to easily switch between said scan modes by adding a segmentConfig node to options.

If it appears, the segment control will by default be located at the bottom of the scan view, and centered horizontally within it.

The control is only added if the config meets the following requirements:

the plugin’s config object has a scanMode property,
the JSON option configuration has a properly-defined segmentConfig node,
each constant in the modes list matches a scan mode valid for the plugin being used, and
the titles strings array match the modes array in length.

Please check Plugin Configuration Parameters for more information.

Key Value

Key	Value
`modes`	an array of scan mode strings (that are valid for the plugin) in this configuration
`titles`	an array of user visible strings corresponding to the modes list.
`tintColor`	a color, denoted by a hex string, applied to the segment control (at least on iOS)
`offset.x`	Float value further adjusting the (x-)position of the segment control
`offset.y`	Float value further adjusting the (y-)position of the segment control

modes

an array of scan mode strings (that are valid for the plugin) in this configuration

titles

an array of user visible strings corresponding to the modes list.

tintColor

a color, denoted by a hex string, applied to the segment control (at least on iOS)

offset.x

Float value further adjusting the (x-)position of the segment control

offset.y

Float value further adjusting the (y-)position of the segment control

Label

Finally, a static text label can be added to the scan view (useful when positioned next to the scan cutout, as a guide). Configure it with the labelConfig node.

The label is only shown when configured. By default, if it is displayed, it appears directly above the cutout box in the scan view.

Key Value

Key	Value
`text`	the text to display
`color`	a hex string denoting the color the label is to be displayed in
`size`	the font size of the label
`offset.x`	Float value further adjusting the (x-)position of the label
`offset.y`	Float value further adjusting the (y-)position of the label

text

the text to display

color

a hex string denoting the color the label is to be displayed in

size

the font size of the label

offset.x

Float value further adjusting the (x-)position of the label

offset.y

Float value further adjusting the (y-)position of the label

Android UI elements

Some of the previous UI elements have been deprecated in version 51.4.0 and replaced by a new implementation. If you use one of the [Instruction Label, Cutout Image, or Feedback] elements please consider migrating to new UI Feedback config feature. Please note the deprecated UI elements are still present in the latest version and not yet removed to not break any existing implementation. If you are looking for the previous UI elements refer to UI Elements (deprecated).

The following controls are available on Android: Default Orientation and Rotate Button. As an example on Android:

Configuring a ViewConfig with Default Orientation and Rotate Button user interface

{
    "licenseKey": "YOUR_LICENSE_KEY",
    "options": {
        "defaultOrientation": "landscape",
        "rotateButton": {
            "alignment": "top_left",
            "offset": {
                "x": 0,
                "y": 0
            }
        }
    },
    "viewPluginConfig": {
        "pluginConfig": {
            "id": "TIRE",
            "cancelOnResult": true,
            "tinConfig": {
                "scanMode": "DOT",
                "upsideDownMode": "AUTO"
            }
        }
    }
}

Default Orientation

You can specify the default orientation that the scan screen should have when entering the screen. During the scan process you can only change the orientation, if you also added the Rotate Button to the JSON config.

Key Value

Key	Value
`defaultOrientation`	The orientation of the screen, either `portrait` or `landscape`

defaultOrientation

The orientation of the screen, either portrait or landscape

If this attribute is not present, the orientation portrait will be used by default

Rotate Button

The rotate button allows you to switch the orientation of the scan screen from portrait to landscape and vice versa.

Key Element Value

Key	Element	Value
`alignment`	(none)	Positioning of the button on the scan screen (one of `top_right`, `top_left`, `bottom_right`, or `bottom_left`).
`offset`	`x`	Integer value further adjusting the (x-)position of the rotate button
`offset`	`y`	Integer value further adjusting the (y-)position of the rotate button

alignment

(none)

Positioning of the button on the scan screen (one of top_right, top_left, bottom_right, or bottom_left).

offset

x

Integer value further adjusting the (x-)position of the rotate button

offset

y

Integer value further adjusting the (y-)position of the rotate button

NFC Passport Reading Support for iOS

For now, our NFC scanning functionality is only currently available for iOS (Android support will be added in the future). In addition, a minimum version of iOS 13 is required.

If you would like to use the MRZ+NFC use case, make sure to configure an MRZ plugin and set the enableNFCWithMRZ option flag to true, as follows:

Add this to your config JSON to scan MRZ+NFC

"options": {
    "enableNFCWithMRZ": true,
    ...
},
"viewPluginConfig": {
    "pluginConfig": {
        "id": "ID_NFC",
        "mrzConfig": {
            "strictMode": false,
            // ... add other mrzConfig parameters here
        }
    },
    // add your cutout and feedback config here
}

Besides the scan plugin config, you also have to add the following items to your app project’s info.plist file (these are required in order to tell the OS that the app can be allowed to access NFC functionality):

Key Value

Key	Value
Privacy - NFC Scan Usage Description	A non-empty string describing how the app is using NFC, to be presented to the user as a prompt (eg. "Please allow NFC access to read passports")
ISO7816 application identifiers for NFC Tag Reader Session	The list should include the string `A0000002471001`

Privacy - NFC Scan Usage Description

A non-empty string describing how the app is using NFC, to be presented to the user as a prompt (eg. "Please allow NFC access to read passports")

ISO7816 application identifiers for NFC Tag Reader Session

The list should include the string A0000002471001

Finally, the "Near Field Communication Tag Reading" capability must also be added in the Xcode project’s Signing & Capabilities tab. The corresponding .entitlements file should look like as follows:

The .entitlements file

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
  <key>com.apple.developer.nfc.readersession.formats</key>
  <array>
    <string>TAG</string>
    <string>NDEF</string>
  </array>
</dict>
</plist>

NFC Result

Passport details from the NFC scan will be included as part of the scan results returned in JSON, into the dataGroup1 node, the value of which is another JSON string consisting of the passport fields, and an sod group, which can contain any additional passport metadata found.

Native barcode support

Native barcode detection can be enabled to run alongside an Anyline plugin, using the underlying platform’s barcode detection library. When a supported barcode is found, it will be returned alongside the Anyline plugin results.

A use case might be a Meter plugin that is configured to also look for common barcode formats associated with meter devices.

To enable native barcode support, add a nativeBarcodeScanningFormats property to your config’s option node and list down the barcode formats that you would like to scan. Possible barcode format strings can found from the list of constants here.

Take note that simply because a constant exists for a barcode format in that list doesn’t imply that the device necessarily supports it. Commonly-supported types include: CODE_128, CODE_39, QR_CODE, AZTEC, DATA_MATRIX, PDF_417, UPC_E, CODABAR, EAN_13, EAN_8, and MICRO_QR.

Configuration JSON with native barcode formats specified

{
    "licenseKey": "...",
    "options": {
        "nativeBarcodeScanningFormats": [ "AZTEC", "PDF417", "QRCODE" ],
    },
    "viewPluginConfig": {
        ...
    }
}

When the scan results are returned, the JSON string will include the node nativeBarcodesDetected:

An example result JSON with native barcodes detected

{
    "meterResult": ...,
    "nativeBarcodesDetected": {
        [
            { "result": 480223447, "barcodeType": org.iso.Aztec }
        ]
    }
}

At the moment, native barcode scanning has a number of limitations :

You can only add native barcode scanning as part of an Anyline plugin configuration. Any native barcodes detected will be shown only when the main Anyline plugin has returned a result.
There is no feedback to let the user know that a barcode has been detected in this way.
Only the last native barcode result detected will be reported in the result screen.
As previously mentioned, some barcode formats may not be supported by the mobile platform running it.
The results are provided on a "best-effort" basis. Anyline does not guarantee the correctness or accuracy of the results returned from native barcode detection.

If the limitations make it hard to implement your use case, consider using the Anyline Barcode plugin, and potentially in a parallel composite setup together with another plugin.

Reducing SDK size

With the Anyline SDK integrated into your app, it is still possible to cut down on the total installable app size by identifying your Anyline use case, and using this to further optimize the app bundle delivered to users. An Anyline SDK bundle comes trained models for all supported use cases, a number of which your application may not require, and hence could be excluded from your build process.

These are the modules you will need for each technical capability:

Technical capability Module

Technical capability	Module
VIN	`module_anyline_ocr`
Container	`module_anyline_ocr`
OCR	`module_anyline_ocr`
Barcode	`module_barcode`
Meter	`module_energy`
MRZ	`module_id`
Universal ID	`module_id`
Japanese Landing Permission	`module_id`
License Plate	`module_license_plate`
TIN	`module_tire`
Commercial Tire ID	`module_tire`
Tire Size	`module_tire`

VIN

module_anyline_ocr

Container

module_anyline_ocr

OCR

module_anyline_ocr

Barcode

module_barcode

Meter

module_energy

MRZ

module_id

Universal ID

module_id

Japanese Landing Permission

module_id

License Plate

module_license_plate

TIN

module_tire

Commercial Tire ID

module_tire

Tire Size

module_tire

The steps you will need to take to accomplish this will be specific to each of the iOS and Android platforms. In case you are targeting both platforms, follow both the steps in iOS and Android as explicitly described in the following sections.

iOS

By including a run script to the build phase of your application target such as the following, you can deliver a much-reduced overall app bundle size for your users. Depending on the use case you are targeting, the savings may be significant.

Add a Run Script build phase to your application’s target in your iOS .xcodeproj file with the following contents:

Run script to remove unneeded assets in the SDK

# --Available Modules--
DIR_BARCODE="module_barcode"
DIR_DOCUMENT="module_document"
DIR_METER="module_energy"
DIR_ID="module_id"
DIR_LICENSE_PLATE="module_license_plate"
DIR_OCR="module_anyline_ocr"
DIR_TIRE="module_tire"

MODULES_ARRAY=(${DIR_OCR} ${DIR_BARCODE} ${DIR_DOCUMENT} ${DIR_METER} ${DIR_ID} ${DIR_LICENSE_PLATE} ${DIR_TIRE})

# Identify any of the SDK modules from the list above that the app requires
# for example, ID and Meter, and set the MODULES_TO_KEEP_ARRAY accordingly:
# MODULES_TO_KEEP_ARRAY=( ${DIR_ID} ${DIR_METER} )
#
MODULES_TO_KEEP_ARRAY=( ${DIR_ID} ${DIR_METER} )

echo "Modules to include: ${MODULES_TO_KEEP_ARRAY[@]}"

FILENAME="AnylineResources.bundle"
MODULES_DIR_PATH=$(find "${CODESIGNING_FOLDER_PATH}" -iname ${FILENAME})
echo "Modules dir path: ${MODULES_DIR_PATH}"

if ((${#MODULES_TO_KEEP_ARRAY[@]})); then
    for module in "${MODULES_ARRAY[@]}"; do
        if [[ ! "${MODULES_TO_KEEP_ARRAY[*]}" =~ "${module}" ]]; then
            echo "Removing module ${module}"
            rm -rf "${MODULES_DIR_PATH}/${module}"
        fi
    done
fi

Define the MODULES_TO_KEEP_ARRAY variable accordingly for your use case. For example, if you know that your application will only make use of the license plate and barcode plugins, put down: MODULES_TO_KEEP_ARRAY=(${DIR_BARCODE} ${DIR_LICENSE_PLATE}).

Ensure that this run script is the last Build Phase to be executed, and in particular, it must come after "[CP] Copy Pods Resources" (when present).

Regenerating the .xcworkspace file may result in this run script being removed. When doing so, re-add the run script, or consider a Cocoapods post-install hook to persist it in the project file.

Android

For a guide on how to reduce the application size on Android please follow Reduce SDK Size.

Custom model files for OCR

Certain specialized use cases may call for the Anyline OCR plugin to be used with custom model files. These model files are specifically constructed to make possible the scanning of non-standard products: labels on bottlecaps, cattle tags, or voucher codes, to give a few examples.

To use these files with your Anyline plugin, they have to become part of your application binary. But rather than adding them as "asset" files into your React Native project, you must take distinct steps to accomplish this for both Android and iOS platforms.

iOS

For iOS, what you need is the model files (consisting of .ale and .any files) to be added as files to the iOS application target on the Xcode project. Assuming the project name hasn’t been changed, the target to add this to would be would be in the Runner target in Runner.xcodeproj.

You can simply add your model file (here named cow_tag_scanner.ale) to the project by dragging it into the project navigator pane and selecting your iOS application as a target to add the file to.

Afterwards, your JSON configuration should reference said model file(s).

Android

For Android, the model files (consisting of .ale and .any files) need to be added as files to the Android application assets folder.

You can simply add your model file (here named cow_tag_scanner.ale) to the project by dragging it into the project view.

JSON Configuration

Now, in order for the OCR plugin to use this file, explicitly reference the name of the file in the customCmdFile property of the ocrConfig:

"viewPluginConfig": {
  "pluginConfig": {
    "id": "cow-tag",
    "ocrConfig": {
      "customCmdFile": "cow_tag_scanner.ale"
    }
  },
  ...
}

If an .any file is also included as part of the custom CMD package, add it to the application in the same manner, and also provide its name through the model property within ocrConfig.

UI Feedback Config

UI feedback elements can enhance the scanning experience, by informing the user about environmental conditions detected during scanning. Incorporating such elements during the scanning experience can be beneficial in many ways. For example:

Incorporating visual cues (such as images or text) next to the cutout within the scan view can guide the user on how or what to scan.
Using sound cues can alert the user when certain conditions are detected that might impact optimal scanning (e.g. insufficient lighting, incorrect distance from object, etc.).
Configuring interactive visual elements that trigger predefined actions, such as an alert message box, can offer users more options to improve their scanning practices.

At this time, UI Feedback Config is available for use with internal presets only.

Configuring a ScanViewConfig with the uiFeedbackConfig section

{
  "cameraConfig": {},
  "flashConfig": {},
  "viewPluginConfig": {
    "pluginConfig": {},
    "cutoutConfig": {},
    "scanFeedbackConfig": {},
    "uiFeedbackConfig": {
      "presets": [
        {
          "presetName": "internal_preset_name",
          "presetAttributes": [
            {
              "attributeName": "internal_preset_attribute1",
              "attributeValue": "value_of_attribute1"
            },
            {
              "attributeName": "internal_preset_attribute2",
              "attributeValue": "value_of_attribute2"
            }
          ]
        }
      ]
    }
  }
}

Simple Instruction Label preset

This is a simple UI Feedback preset which adds a customizable instruction label positioned above the cutout.

The Simple Instruction Label preset must be referred to by its name, simple_instruction_label.

Simple Instruction Label preset usage sample

Below is a demonstration on how our simple_instruction_label preset can be defined using a sample configuration object in JSON format.

Android
iOS

{
  "cameraConfig": {},
  "flashConfig": {},
  "viewPluginConfig": {
    "pluginConfig": {},
    "cutoutConfig": {},
    "scanFeedbackConfig": {},
    "uiFeedbackConfig": {
      "presets": [
        {
          "presetName": "simple_instruction_label",
          "presetAttributes": [
            {
              "attributeName": "instruction_text",
              "attributeValue": "Please scan License Plate"
            }
          ]
        }
      ]
    }
  }
}

Simple Instruction Label preset attributes

Name

Type

Description

instruction_text

String

Text shown above the cutout.

UI Feedback TIN preset

We have introduced a pre-configured UI Feedback preset designed to enhance the TIN scanning process, which includes:

A customizable cutout overlay guide image,
A customizable instruction label positioned above the cutout,
Configurable text, images, and sound alerts corresponding to various user conditions (such as brightness, distance, and content).

Android
iOS

To activate these features for TIN scanning, add the tin_with_instruction_overlay_image_text_sound_feedback preset to your TIN config, as shown in the following section.

TIN Preset usage sample

Below is a demonstration on how our tin_with_instruction_overlay_image_text_sound_feedback preset can be defined using a sample configuration object in JSON format. We suggest first utilizing this JSON configuration and making any necessary adaptations as needed.

{
  "cameraConfig": {},
  "flashConfig": {},
  "viewPluginConfig": {
    "pluginConfig": {
      "id": "tin",
      "cancelOnResult": true,
      "tinConfig": {
        "upsideDownMode": "AUTO"
      }
    },
    "cutoutConfig": {},
    "scanFeedbackConfig": {},
    "uiFeedbackConfig": {
      "presets": [
        {
          "presetName": "tin_with_instruction_overlay_image_text_sound_feedback",
          "presetAttributes": [
            {
              "attributeName": "instruction_text",
              "attributeValue": "Please make sure the entire DOT number is inside the cutout."
            },
            {
              "attributeName": "left_overlay_image",
              "attributeValue": "dot_overlay"
            },
            {
              "attributeName": "lighting_toodark_image",
              "attributeValue": "uifeedback_tin_toodark"
            },
            {
              "attributeName": "lighting_toobright_image",
              "attributeValue": "uifeedback_tin_toobright"
            },
            {
              "attributeName": "distance_moveback_image",
              "attributeValue": "uifeedback_tin_moveback"
            },
            {
              "attributeName": "distance_movecloser_image",
              "attributeValue": "uifeedback_tin_movecloser"
            },
            {
              "attributeName": "format_wrong_image",
              "attributeValue": "uifeedback_tin_wrongformat"
            },
            {
              "attributeName": "date_wrong_image",
              "attributeValue": "uifeedback_tin_wrongformat"
            },
            {
              "attributeName": "lighting_toodark_text",
              "attributeValue": ""
            },
            {
              "attributeName": "lighting_toobright_text",
              "attributeValue": ""
            },
            {
              "attributeName": "distance_moveback_text",
              "attributeValue": ""
            },
            {
              "attributeName": "distance_movecloser_text",
              "attributeValue": ""
            },
            {
              "attributeName": "format_wrong_text",
              "attributeValue": ""
            },
            {
              "attributeName": "date_wrong_text",
              "attributeValue": ""
            },
            {
              "attributeName": "lighting_toodark_sound",
              "attributeValue": "info_sound_TIN.wav"
            },
            {
              "attributeName": "lighting_toobright_sound",
              "attributeValue": "info_sound_TIN.wav"
            },
            {
              "attributeName": "distance_moveback_sound",
              "attributeValue": "info_sound_TIN.wav"
            },
            {
              "attributeName": "distance_movecloser_sound",
              "attributeValue": "info_sound_TIN.wav"
            },
            {
              "attributeName": "format_wrong_sound",
              "attributeValue": "info_sound_TIN.wav"
            },
            {
              "attributeName": "date_wrong_sound",
              "attributeValue": "info_sound_TIN.wav"
            }
          ]
        }
      ]
    }
  }
}

UI Feedback TIN preset attributes

Here is the list of attributes included with the tin_with_instruction_overlay_image_text_sound_feedback preset, including their descriptions.

While we do offer a DOT overlay, please note that it is specifically designed for TINs with the DOT prefix used in countries like the United States.

Name

Type

Description

instruction_text

String

Shown above the cutout.

left_overlay_image

Image

Shown inside the cutout, aligned to the left.

lighting_toodark_image

Image

Shown when the image is too dark to be processed. Used to advise the user to increase the lighting.

lighting_toobright_image

Image

Shown when there is too much light being received with the image. Used to advise the user to reduce the lighting.

distance_moveback_image

Image

Shown when the contours detected are outside the boundaries of the cutout. Used to advise the user to increase distance from scan target.

distance_movecloser_image

Image

Shown when the contours detected are too small. Can be used to prompt user to decrease distance from scan target.

format_wrong_image

Image

Shown when a result format is different from what is expected.

date_wrong_image

Image

Shown when a result format is different from what is expected.

lighting_toodark_text

String

Text shown when the image is too dark to be processed.

lighting_toobright_text

String

Text shown when too much light is being received with the image.

distance_moveback_text

String

Text shown when the contours detected are outside the boundaries of the cutout.

distance_movecloser_text

String

Text shown when the contours detected are too small.

format_wrong_text

String

Text shown when a result format is different from what is expected.

date_wrong_text

String

Text shown when a result format is different from what is expected.

lighting_toodark_sound

Sound file

Sound played when the image is too dark to be processed.

lighting_toobright_sound

Sound file

Sound played when too much light is being received with the image.

distance_moveback_sound

Sound file

Sound played when the contours detected are outside the boundaries of the cutout.

distance_movecloser_sound

Sound file

Sound played when the contours detected are too small.

format_wrong_sound

Sound file

Sound played when a result format is different from what is expected.

date_wrong_sound

Sound file

Sound played when a result format is different from what is expected.

Attributes of type Image should refer to a valid image resource identifier (Android) or assets in the main application bundle (iOS).
Sound files need to be of the .wav file format inside the assets folder.

If at runtime these assets cannot be located in either the application bundle or the SDK bundled assets, the asset will not be used.

Bundled Assets

The following image assets, also shown on the above sample JSON, are included with the SDK bundle and can be used with your app by referencing these names within the tin_with_instruction_overlay_image_text_sound_feedback preset:

Image Name

Image	Name
	`dot_overlay`
	`uifeedback_tin_wrongformat`
	`uifeedback_tin_toobright`
	`uifeedback_tin_toodark`
	`uifeedback_tin_moveback`
	`uifeedback_tin_movecloser`

dot_overlay

uifeedback_tin_wrongformat

uifeedback_tin_toobright

uifeedback_tin_toodark

uifeedback_tin_moveback

uifeedback_tin_movecloser

Apart from these assets, the sound file info_sound_TIN.wav is also included with the SDK.

Get help

If there is anything you are missing, you require support, or want to provide us with feedback, please reach out to us via https://support.anyline.com, where you either may find helpful information in our Knowledge Base or you can open a Support Ticket for more specific inquiries.

In order to better assist you, please include any code of your Anyline integration and any ScanViewConfig you are using.